11 Jan

Spa Receptionist

Siam Spa Group Worldwide Sdn. Bhd.

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Gaji:

  • RM1,500.0 - RM2,000.0 Per Month

Job Responsibility
  • Keeping the reception area clean & tidy and maintaining a consistent presence at the desk.
  • Billing treatments accurately and on time, cross charging to Club members and ensuring required discounts and offers are applied. 
  • Ensuring treatments are collected on time and dealing with any issues rapidly and in a professional manner.
  • Preparing guest schedules for the next day’s arrivals, making sure the treatments booked are accurate and booked in a suitable time frame.
  • Having knowledge of the type of treatments available and be able to give advice on treatment procedures and contra-indications. Use initiative        when dealing with guests who have contra-indications to find suitable alternatives.
  • General administration duties including ensuring the required information and items needed are replenished and ready for use. 
  • To communicate relevant information to the Therapists, Day Manager and Senior team.
  • Ensure required Health & Safety and daily checklists are completed and recorded appropriately. 
  • Demonstrate high levels of customer service and satisfaction by going the extra mile and exceeding expectation.
  • Drive desk sales and achieve targets for promotions and treatment launches.
  • Assist the Day Manager with utilising therapist space and rota management.
  • Carrying out any other reasonable tasks allocated by Management.

Job Requirements
  • Previous reception experience, preferably in the Beauty Therapy industry. 
  • Experience in working with the public and ability to deliver outstanding customer service.
  • Training will be provided for those with no related experience.

Job Benefits
  • Training and development opportunities.
  • Commision for every package successfully sold to customers.
Kelayakan:
  • No Limit
Lokasi: Tarikh Tutup:
  • 10 Feb 2019

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